Nicole Copleand

Administrative Assistant

Driven by a lifelong passion for aviation, Nicole brings over 14 years of hands-on experience navigating the complexities of fast-paced airline operations. Her career spans front-line customer engagement as a WestJet Customer Service Agent to high-stakes operational leadership as an SOCC Manager at Flair Airlines. Known for her ability to transform intense operational challenges into streamlined, robust processes, Nicole combines precision, strategic vision, and cross-functional leadership to elevate organizational performance. Outside of work, she is a creative crafter, and an avid cozy gamer.